Getting started

New membership and account application
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Branch

Thank you for choosing to open an account with us

If you are an existing member, please open your new account through Internet Banking or call us on 8202 7777.
If you are not a member of Credit Union SA, you can use this service to become a member at the same time as you open an account with us.

You will need the following identification documents to complete the application process:
Your Medicare card and Australian driver’s licence, orYour Medicare card and Australian passport, orYour International passport.
To ensure we only offer you eligible accounts, please enter your date of birth below:
DD/MM/YYYY
Online applications can only be accepted from Australian residents over the age of 12 who have a South Australian residential address. For people outside of SA please call us on 08 8202 7777 for further assistance.
You must be over the age of 12 to apply for membership using this service. If you wish to open a membership for a child under the age of 12, please call us on 8202 7777 and we’d be happy to help.

Select accounts

New membership and account application
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Credit Union SA transaction accounts

Our Access Account gives you easy everyday access to your money.
Our 55+ Account is available to all members aged 55 and over and offers high returns, with no monthly or transaction fees.

Credit Union SA savings accounts

Our Netsave Account rewards you with the same rate of interest regardless of your account balance or how you transact.
Our Bonus Savings Account rewards you with bonus interest each month that you make a deposit (of any amount) and no withdrawals.
Our Children’s Savings Account rewards you with bonus interest each month that you make a deposit (of any amount) and no withdrawals.

Additional services

Please create a password that would be difficult for anyone else to guess. Your password must be 8-16 characters long, comprising a combination of uppercase/lowercase letters and numbers. Credit Union SA staff will never ask you for it, and you must never reveal it to anyone.
To access your accounts through our Member Contact Centre, you will need an Access Code. Your Access Code must be 4-8 characters long, comprising letters and/or numbers only. You must not select a code that can be easily guessed (such as your date of birth) and you must never reveal your Access Code to anyone other than Credit Union SA staff.
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Personal information

New membership and account application
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Personal details

Are you currently known by any other name?
Are you a permanent resident or citizen of Australia?
Are you a U.S. customer?
A U.S. customer will include: U.S individuals, an entity organised in the U.S., and entities that have U.S. Controlling Persons.
U.S. individuals will include:
U.S. citizens or residents; green card holders, and persons who meet U.S. "tax resident' requirements (for example, those that pass the substantialpresence test by being in the U.S. for 31 days in the year and 183 days in a 3 year cycle).
The term "Controlling Person" generally refers to any holding of 25% or more in an entity that is a passive Non-FinancialForeign Entity, but also includes persons in positions of control, including Directors and Company Secretaries. Essentially,anyone who is liable to submit a U.S. tax return is regarded as a U.S. customer.

Contact details

Is this your home or business phone?
Is your postal address the same as your residential address?

Statements

Please select how you would like to receive your account statements. By choosing online statements via Internet Banking you’ll have convenient access 24/7 and save on paper.

Employment details

Are you currently employed?
Are you:

Your Tax File Number (TFN)

You do not have to provide your Tax File Number (TFN) or an exemption. However, if you do not, we may be required to deduct Withholding Tax from interest earned on your account(s). If you supply a valid TFN or exemption, we will apply it to all accounts held under your membership. If you do not provide your TFN now, you can still provide it to us at a later date.

Information declaration

Are you a permanent resident or citizen of Australia?
Are you a resident of another country for tax purposes?

Country

Are you a Politically Exposed Person (PEP)?
A politically exposed person means an individual:

A Politically Exposed Person (PEP) is:
an individual who holds a prominent public position or function in a government body or an international organisation; or an individual who has a close family member or associate, who holds a prominent public position or function in a government body or an international organisation.
Prominent public positions and functions include:
Head of State or head of a country or government; or Government minister or equivalent senior politician; or Senior government official; or Judge of the High Court of Australia, the Federal Court of Australia or a Supreme Court of a State or Territory or a Judge of a court of equivalent seniority in a foreign country or international organisation; or Governor of a central bank or any other position that has comparable influence to the Governor of the Reserve Bank of Australia; or Senior foreign representative, ambassador, or high commissioner; or High ranking member of the armed forces; or Board chair, chief executive, or chief financial officer of, or any other position that has comparable influence in, any State enterprise or international organisation.
Close family members include: a spouse; or a de facto partner; or a child and a child’s spouse or de facto partner; or a parent.
Close Associates include: individuals who are known to have joint beneficial ownership of a legal entity or legal arrangement with a person referred to in the list of ‘Prominent public positions and functions’ above; individuals who are known to have sole beneficial ownership of a legal entity or legal arrangement that is known to exist for the benefit of a person described in the list of ‘Prominent public positions and functions’ above.

Education community

Credit Union SA is a proud supporter of the South Australian education community.
Are you associated with our School Community Rewards program?
Are you associated with the education community?

Identification

New membership and account application
Fields marked with * are required

Identification

As a final part of the application process we need to verify your identity. Please select from one of the options below:
If you don’t have these documents handy you can save your application to complete later.
Simply add your driver’s licence number and medicare card details below and check all your details are correct.
Simply add your passport number and medicare card details below and check all your details are correct.
Medicare card
Driver's licence
Passport
Important Notice Regarding Your Identity Verification
To verify your identity we collect information about Government issued documents, such as your Driver's Licence or Passport details and submit the details to the Australian Government's Document Verification Service (DVS). The DVS is a national online system that enables organisations that rely on Government issued documents to verify their customer's identity information to check the authenticity of the document with the Government authority that issued it. More information about the DVS is available on the DVS website.

By submitting your identification details on this page, you agree that:
you are authorised to provide those details; and you understand that the details you provide about your identification document will be checked against records held by the Issuer or Official Record Holder.
Identity verified, thank you.
You can now advance to the next step.
Error encountered while verifying
Unverified
Unfortunately we are unable to verify you using the Government's Document Verification System. Please save this application, take note of the reference number and call us on 8202 7777 or visit your local branch to continue your application for membership.
Unverified
Unfortunately we are unable to verify you using the Government's Document Verification System. Please save this application, take note of the reference number and call us on 8202 7777 or visit your local branch to continue your application for membership.
ID verification service is currently offline. Please contact us.

Review and apply

New membership and account application
Fields marked with * are required

Please review and confirm

Your accounts
• Access Account
• 55+ Account
• Netsave Account
• Bonus Savings Account
• Childrens' Savings Account
Services
• Visa Debit Card
• Internet Banking
Your personal details
Tax File Number set
(You can always change this later)
Tax File Number not provided

Declaration

Declaration
I hereby apply for membership and one share in Credit Union SA Ltd. I understand my membership cannot be activated until the Credit Union approves my application. I agree to be bound by Credit Union SA’s current Constitution and any future amendments. The details provided in this application are true and correct. I acknowledge that it is an offence under the Anti-Money Laundering and Counter Terrorism Financing Act 2006 (Cth) to give false or misleading information. I consent to the collection, use, handling, disclosure and verification of personal information as required by the Anti-Money Laundering and Counter Terrorism Financing Act 2006 (Cth). I acknowledge I have accessed the Financial Services Guide, Deposit Accounts and Access Services Terms and Conditions, Deposit Accounts Fees and Charges and Deposit Accounts Interest Rates brochures. We recommend that you save a copy of each of these documents.
At Credit Union SA we understand the importance of protecting every individual's right to privacy, and are bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth) (Privacy Act). We are also bound by Division 3 of Part IIIA of the Privacy Act (which regulates the handling of credit information, credit eligibility information and related information by credit providers) and the Credit Reporting Privacy Code. The Australian Privacy Principles (APP) are principles-based laws designed to safeguard the information privacy of individuals. They replace the National Privacy Principles, which previously applied to certain private-sector organisations (including financial institutions), and the Information Privacy Principles, which previously applied to Commonwealth Government agencies. The core objective of the APP regime is to give appropriate protection to individuals when the Credit Union collects, holds, uses, discloses and seeks to correct their personal information. The Australian Privacy Principles commenced on 12 March 2014. This means personal information collected on or after 12 March 2014 is subject to the APPs. Our Privacy Policy outlines how we deal with your personal information (including credit-related information), as well as our legal obligations and rights as to that information. We recommend that you read our Privacy Policy before proceeding.
Please resolve the following issues before proceeding
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